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DRG On Demand

Our team of experts has provided training on various topics in donor relations for over a decade. Browse our library of best-selling courses and webinars that you can watch on-demand and at your own pace, then use them for training, cross-training, or onboarding new team members. Purchase them once and share them with anyone in your organization! 

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Prefer to learn in a live setting? For more information about upcoming webinars check out our upcoming events.

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Webinars

We've hosted webinars on nearly every topic in donor relations.
Browse our library of previously recorded webinars below or use the search box to find trainings on specific topics.

  • Understanding Fund Compliance Programs: Empowering Donor Relations Staff
    Webinar | $60
    Webinar | $60
    It's time to demystify the concept of fund compliance! Join us to learn the key activities donor relations staff should prioritize within fund compliance programs. Using a real-world case study, we'll highlight partnerships, key data outcomes, and sample reports you need to be successful.
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  • Beyond the Thank You: Infusing Gratitude and Ethical Storytelling in Non-Acknowledgment Communications
    Webinar | $60
    Webinar | $60
    To truly engage and inspire your supporters, you must infuse gratitude and impact into every communication. Join us to learn how to elevate your donor relations through meaningful expressions of thanks in nontraditional acknowledgment pieces, such as tax receipts, pledge reminders, and more.
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  • The Quiet Supporters: Engaging and Recognizing Monthly Donors
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Join us as we explore the art of stewarding and recognizing monthly donors. We'll share best practices for creating and promoting your monthly donor program, from choosing the right communication channels to setting donation levels and much more to nurture and grow these crucial relationships.
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  • How to Think Like a Persuasive Pro: Frequently Missed Opportunities to Convince
    Webinar | $60
    Webinar | $60
    Join us and senior director of advancement marketing at Cornell University, Ashley Budd, as we translate for-profit concepts into actionable insights for nonprofit professionals. In this session, we’ll share a list of quick wins that collectively make a significant impact.
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  • How to Think Like a Writer: Storytelling Frameworks
    Webinar | $60
    Webinar | $60
    Learn how to use narrative structures like the “Hero’s Journey” to craft donor-centric stories and calls-to-action that guide readers to the next step in the donor journey. We’ll give you tips on formatting, incorporating imagery, and using meaningful words and phrases to improve your writing.
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  • Mastering Acknowledgment Audits in Decentralized Environments: Influencing Change Together
    Webinar | $60
    Webinar | $60
    Join us to learn how to conduct an acknowledgment audit, share outcomes, and influence change at your organization. We'll share insights from real-life acknowledgment audit success stories in decentralized environments, highlighting the power of collaboration and adaptation.
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  • How to Think Like an Efficiency Ninja: Tools to Do More With Less
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    In this webinar, we will explore essential tools for achieving stellar results with limited resources. Leverage AI platforms and plugins to discover a virtual team of assistants, interns, brainstorm partners, editors, and subject experts at your fingertips!
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  • Implementing Broad-Based Acknowledgments for Key Annual Giving Segments
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Learn how to craft thoughtful acknowledgments that resonate with your donors while embracing efficiency through technology— utilizing video instead of written content, creative and innovative mail merges, and digital acknowledgments that still contain a personal touch.
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  • How to Think Like a Marketer: Building a Brand Voice
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Conquer organizational silos by developing a centralized brand hub. Learn how to create an internal resource library to help you establish a cohesive brand voice—especially helpful if you do any ghostwriting. We'll give you a checklist and template so you can get started right away!
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  • Survive to Thrive: Building Strong Workplace Partnerships in Donor Relations
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Our expert speakers will guide you through strategies and tactics to foster vital connections. We will teach you how to transform mere collaboration into a strategic alliance that breaks down silos, increases efficiency, and maximizes the impact of your donor relations efforts.
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  • Setting the Stage: 10 Acknowledgement Fundamentals for 2024
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    We're sharing our top 10 acknowledgment fundamentals! In this webinar, you'll learn critical infrastructure needs, signatory best practices, how to establish tiering and thresholds, when to use digital vs. print, how to infuse storytelling that will resonate with your donors, and more!
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  • Taking Flight: Setting the Stage for Collaboration and Creating Internal Buy-In
    On Demand Webinar | $60
    On Demand Webinar | $60
    Join us as we celebrate the end of 2023 and explore how to set the stage for successful collaboration, create internal buy-in, and take all you have learned to develop impactful and powerful donor experiences. "All the world is made of faith, and trust, and pixie dust." – Peter Pan
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  • Be Brave: Donor Survey Techniques For Success
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Let's end the year with deep dive into formal and informal surveying techniques, frequency, questions to ask (and not ask!), tracking survey results in your database, and follow-up best practices. We'll explore sample report and event surveys, micro-surveys, and delivery mechanisms.
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  • Joy. Sadness. Anger. Fear. Disgust: How Emotion Plays a Role in Fundraising and Donor Relations
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    As effective fundraising and donor engagement professionals, we must be able to identify the core emotions that drive donors, harness them into action, and infuse emotion into every area of our work.
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  • Through the Looking Glass: Providing Donors with the Engagement They Want
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    We must allow our donors to see us through the looking glass—insider communications, specialty access, curated engagement opportunities, and so much more! We'll provide you with all the tips and tricks you need to know to master survival in Wonderland!
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  • I've Got Gadgets and Gizmos A-Plenty: The Dos and Don'ts of Gift Giving
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Join us—just in time for the gift-giving season—to explore when it's appropriate to give gifts to donors, personalized vs. customized options, how to "retire" out-of-date practices, and a slew of creative, unique, and effective samples of donor gifts from across the country!
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  • From Data to Action: Implementing a Data-Driven Culture in Your Shop
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    In this webinar, you'll learn about the challenges and opportunities of data integration and communication across various departments. Explore how to break down data silos and encourage collaboration to foster a holistic approach to data-driven decision making.
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  • Data-Driven Advocacy: Making a Compelling Case for Changes in Staff, Resources, and Workload in Donor Relations
    On-Demand Webinar | $60
    On-Demand Webinar | $60
    Join us to learn how to effectively leverage data to build a compelling argument for your donor relations department. During this webinar, we’ll guide you through the process of harnessing data to demonstrate the vital role donor relations plays in achieving your organization's goals.
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Webinars

Webinar Series

Our previously recorded webinar series are in depth, easy to digest, and available on demand! Grab your team and get ready to dive into some of the hottest topics in donor relations. 

DRG Writing Series

​Part 1: The 4 Keys to Writing for Donor Relations (2022)

  • Key 1: Determining Who, What, When, and How

  • Key 2: The Art of Writing for Gratitude and Impact

  • Key 3: Fine-Tuning the Product and Process

  • Key 4: DiVE Into Writing for Digital, Video, and Events

Learn More

Data-Driven Decision Making Webinar Series

  • Essential Data for Effective Donor Relations

  • Just the Facts! Leveraging Empirical Data over Anecdotes in Donor Relations

  • Data-Driven Advocacy: Making a Compelling Case for Changes in Staff, Resources, and Workload in Donor Relations

  • From Data to Action: Implementing a Data-Driven Culture in your Shop

Learn More

Reporting Webinar Series

  • More Than Endowment Reports

  • Creating Your Report Guide

  • CORE Reporting

  • Reporting Tools: What’s in Your Toolbox?

Learn More

DEI Series Part 3: Successes and Stumbling Blocks

  • Talk is Cheap: Transitioning from Belief into Action

  • The Long Road: Putting the Work into Action

  • Say What? Cancel Culture, Selective Outrage, Calling Out and Other Unproductive Practices​

  • Practical Applications and Inclusive Data Practices

Learn More

What's in a Name?

  • Naming Fundamentals: Who, What, Why, & How

  • Naming Infratructure: Gift agreements and acceptance Polices

  • What to Name: Funds, Places, Spaces, and Things

  • Value Added: Physical Signage & Naming Inventories

Learn More

DEI Series Part 2: Moving From Conversation to Action

  • Attracting and Retaining Diverse Talent

  • Readjusting the Scholarship Impact Experience for Maximum Success

  • Starring Role or Member of the Ensemble?

  • Seesaws, Teeter Totters, and Tug o’ War

Learn More

The 4 Pillars of Donor Relations for Small Shops

  • Session 1: An Introduction to the Four Pillars of Donor Relations and Must-Have Acknowledgement Practices

  • Session 2: Must-Have Stewardship Practices

  • Session 3: Must-Have Donor Recognition Practices

  • Session 4: Must-Have Donor Engagement Practices

  • Session 5: Board Development and Fundraising Fundamentals

  • Session 6: Must-Have Marketing and Communications Practices

Learn More

The 4 Keys to Rethinking Meaningful Event Experience

  • Session 1: Crafting the Framework

  • Session 2: Telling the Story

  • Session 3: Lights, Camera, Action

  • Session 4: Measuring Impact

Learn More

DEI Series Part 1: Tough Conversations in Donor Relations

  • Balancing Act: Recognizing Donors Through a DEI Lens

  • Painful Power Dynamics – Readjusting the Scholarship Recipient Experience

  • It Starts at Hello! Making Our Communications More Inclusive

  • Who is in the Driver’s Seat?- Over-restricting is NOT Donor Centered

Learn More
Webinar Series

On Demand Courses

Two people sitting at table discussing donor relations strategy.

The Keys to Excellence in Donor Relations

Taught by Angie Joens & Matthew Helmer

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Do you need a comprehensive donor relations training program for your staff? This on-demand course delivers 10+ hours of instructional modules, a 60+ guidebook with worksheets, templates, samples, and more. It's a must-have for every donor relations shop — perfect for training, re-training, and on-boarding! 

Clean desk with laptop computer open and nonprofit direct mail samples.

The Keys to Giving Day Stewardship

Taught by Lynne Wester

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Giving Days have become a growing trend in fundraising—and creating a comprehensive stewardship strategy for these donors is a must if you want to retain them. This 8-module course walks you through everything you need to do before, during, and after your Giving Day. 

Courses
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