2023 Monthly Webinar Series
Creating a
Donor Experience
Magical
Discover how to create a magical donor experience and you'll have the happiest donors on Earth!
A long time ago, in a land far away, Lynne Wester—principal and founder of the DRG Group—received her Ducktorate from the Disney Institute. If there is one thing she learned from her time at Disney, it's the magic of the experience—and that lesson is woven into everything we do at the DRG Group.
The one thing that sets successful nonprofits apart is their ability to create a magical donor experience that retains donors year after year. For more than a decade, we've taught strategies rooted in the 4 Pillars of Donor Relations—and now the 4 Pillars of the Donor Experience—to help organizations build meaningful relationships with their donors.
This year, we're taking our training up a notch and offering two different monthly series—Discovery and Enchantment. (Do you see the theme here?)
The Discovery Series
The Discovery Series will focus on topics related to the 4 Pillars of Donor Relations—acknowledgment, stewardship, recognition, and engagement. This track is best for beginner to intermediate donor relations professionals looking to expand their knowledge and skills in the fundamentals of our work.
One subscription per track provides unlimited seats, so you can bring the whole department without paying extra—whether you are a team of 1 or 1,000. Imagine all the hours of professional development you get for one low price!
Both tracks run from January through December 2023—with one webinar per track each month. Sessions will be led by our industry-leading team at the DRG Group.
Join us on this incredible journey towards creating magical donor experiences and raising more money for your organization!
How does it work?
Purchase either the full Discovery or Enchantment Series to save more than $120—or purchase both tracks and save $290!
Here is what you can expect when you purchase a Discovery or Enchantment Webinar Series:
-
12 monthly webinars—January 2023 - December 2023 (24 webinars—2 per month—if you purchase both series)
-
Unlimited seats—One subscription per track covers your entire organization!
-
Learn from our industry-leading experts each month—with exclusive access to ask them your questions during each session
-
Access to live sessions, presentation recordings, slides, and the chat log from each event
-
Timely and relevant topics rooted in the 4 Pillars of Donor Relations & the 4 Pillars of the Donor Experience
-
Fresh content—our monthly webinars are never reused or pre-scripted. We build and adjust our presentations to reflect what you need right now.
-
Samples of the best work we've seen from higher education institutions and nonprofits around the world
-
Practical takeaways and relevant learning outcomes for shops of all sizes and budgets
-
Full participation in the 2023 Webinar Series is applicable for 24 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (1 point per webinar)
-
VIP access to special discounts on other DRG products and services
If you prefer your professional development á la carte, you can also register for any of the individual webinars included in the series for $60 each.
Your Investment
Discovery Series
Buy unlimited seats for the entire Discovery Series for $600 or purchase individual webinars below for $60 each.
- Thu, Oct 24Webinar | $60Oct 24, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Learn how to recognize first-time donors effectively to boost retention. This webinar provides strategies for creating impactful first impressions and personalized recognition programs, to ensure donors feel valued and stay engaged for continued generosity.
- Mon, Oct 28Simmons UniversityOct 28, 2024, 9:00 AM – Oct 30, 2024, 12:00 PMSimmons University, Linda K. Paresky Conference Center 300 Fenway, Boston, MA 02115, USAGet ready for three days of insights, strategies, and best practices that will teach you how to take your donor relations to the next level! Join us in Boston on October 28-30 to learn our proven strategies for donor relations success.
- Mon, Oct 28CambridgeOct 28, 2024, 5:00 PM – 6:00 PMCambridge, 575 Memorial Dr, Cambridge, MA 02139, USAThis happy hour is for Boston Conference attendees only.
- Tue, Oct 29Webinar | $60Oct 29, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
- Thu, Nov 07Webinar | $60Nov 07, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Learn to recognize and engage loyal donors—the cornerstone of sustained fundraising. This webinar offers strategies for segmenting and acknowledging consistent supporters, fostering deeper relationships, and leveraging their loyalty to ensure continued support and long-term investment.
- Fri, Nov 08Free WebinarNov 08, 2024, 2:00 PM – 3:00 PMFree WebinarHave you thought about how donors would react to reports that are customized based on their interests or giving level? Did you know that you can track engagement down to the individual level with reports and adjust your strategy based on what you find?
- Tue, Nov 12Webinar | $60Nov 12, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Learn how to design and implement top donor engagement plans that will delight your most generous supporters and drive your mission forward. In this webinar, we'll share powerful engagement opportunities that are efficient, scalable, budget-friendly, and centered on impact and storytelling.
- Thu, Nov 14Free WebinarNov 14, 2024, 1:00 PM – 2:00 PMFree WebinarJoin Lynne and Matthew Reynolds, Founder and Video Storyteller at Rustic Roots, for an engaging, open Q&A conversation focused on ethical storytelling in the nonprofit and fundraising space. In this informal session, we’ll explore the principles and practices of crafting authentic, impactful narrati
- Tue, Nov 19Webinar | $60Nov 19, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60In this innovative hour, we'll dive into gamification in fundraising and donor relations. Learn how to turn your fundraising and engagement campaigns into immersive, interactive experiences that captivate donors.
- Thu, Nov 21Webinar | $60Nov 21, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Explore strategies for targeting behavior-based donor populations beyond first-time and loyal donors. Learn to develop tailored plans that enhance engagement, retention, and giving, and communicate successes to leadership, ensuring organizational buy-in.
- Tue, Dec 10Webinar | $60Dec 10, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
- Tue, Dec 17Webinar | $60Dec 17, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
- Tue, Jan 14WebinarJan 14, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover innovative strategies for donor acknowledgments and reporting that align with changing demographics and evolving donor expectations to enhance your acknowledgment and stewardship programs.
- Tue, Jan 28WebinarJan 28, 2025, 1:00 PM – 2:00 PM ESTWebinarExplore innovative donor recognition and engagement strategies that align with today’s evolving donor expectations, and ensure your program remains effective and ahead of the curve.
- Tue, Feb 11WebinarFeb 11, 2025, 1:00 PM – 2:00 PM ESTWebinarLearn how to identify essential donor behaviors, map donor journeys, and implement behavior-based acknowledgment and stewardship strategies that enhance the donor experience and effectively measure success in your efforts.
- Tue, Feb 25WebinarFeb 25, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover how to elevate donor experiences by shifting away from gift-based recognition and engagement strategies, and towards more inclusive, behavior-based strategies.
- Tue, Mar 11WebinarMar 11, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your acknowledgment and reporting programs across your organization to enhance internal support and demonstrate impact.
- Tue, Mar 18WebinarMar 18, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your recognition and engagement programs across your organization to enhance internal support and demonstrate impact.
Enchantment Series
Buy unlimited seats for the entire Enchantment Series for $600, or purchase individual webinars below for $60 each.
- Thu, Oct 24Webinar | $60Oct 24, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Learn how to recognize first-time donors effectively to boost retention. This webinar provides strategies for creating impactful first impressions and personalized recognition programs, to ensure donors feel valued and stay engaged for continued generosity.
- Mon, Oct 28Simmons UniversityOct 28, 2024, 9:00 AM – Oct 30, 2024, 12:00 PMSimmons University, Linda K. Paresky Conference Center 300 Fenway, Boston, MA 02115, USAGet ready for three days of insights, strategies, and best practices that will teach you how to take your donor relations to the next level! Join us in Boston on October 28-30 to learn our proven strategies for donor relations success.
- Mon, Oct 28CambridgeOct 28, 2024, 5:00 PM – 6:00 PMCambridge, 575 Memorial Dr, Cambridge, MA 02139, USAThis happy hour is for Boston Conference attendees only.
- Tue, Oct 29Webinar | $60Oct 29, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
- Thu, Nov 07Webinar | $60Nov 07, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Learn to recognize and engage loyal donors—the cornerstone of sustained fundraising. This webinar offers strategies for segmenting and acknowledging consistent supporters, fostering deeper relationships, and leveraging their loyalty to ensure continued support and long-term investment.
- Fri, Nov 08Free WebinarNov 08, 2024, 2:00 PM – 3:00 PMFree WebinarHave you thought about how donors would react to reports that are customized based on their interests or giving level? Did you know that you can track engagement down to the individual level with reports and adjust your strategy based on what you find?
- Tue, Nov 12Webinar | $60Nov 12, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Learn how to design and implement top donor engagement plans that will delight your most generous supporters and drive your mission forward. In this webinar, we'll share powerful engagement opportunities that are efficient, scalable, budget-friendly, and centered on impact and storytelling.
- Thu, Nov 14Free WebinarNov 14, 2024, 1:00 PM – 2:00 PMFree WebinarJoin Lynne and Matthew Reynolds, Founder and Video Storyteller at Rustic Roots, for an engaging, open Q&A conversation focused on ethical storytelling in the nonprofit and fundraising space. In this informal session, we’ll explore the principles and practices of crafting authentic, impactful narrati
- Tue, Nov 19Webinar | $60Nov 19, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60In this innovative hour, we'll dive into gamification in fundraising and donor relations. Learn how to turn your fundraising and engagement campaigns into immersive, interactive experiences that captivate donors.
- Thu, Nov 21Webinar | $60Nov 21, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Explore strategies for targeting behavior-based donor populations beyond first-time and loyal donors. Learn to develop tailored plans that enhance engagement, retention, and giving, and communicate successes to leadership, ensuring organizational buy-in.
- Tue, Dec 10Webinar | $60Dec 10, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
- Tue, Dec 17Webinar | $60Dec 17, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
- Tue, Jan 14WebinarJan 14, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover innovative strategies for donor acknowledgments and reporting that align with changing demographics and evolving donor expectations to enhance your acknowledgment and stewardship programs.
- Tue, Jan 28WebinarJan 28, 2025, 1:00 PM – 2:00 PM ESTWebinarExplore innovative donor recognition and engagement strategies that align with today’s evolving donor expectations, and ensure your program remains effective and ahead of the curve.
- Tue, Feb 11WebinarFeb 11, 2025, 1:00 PM – 2:00 PM ESTWebinarLearn how to identify essential donor behaviors, map donor journeys, and implement behavior-based acknowledgment and stewardship strategies that enhance the donor experience and effectively measure success in your efforts.
- Tue, Feb 25WebinarFeb 25, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover how to elevate donor experiences by shifting away from gift-based recognition and engagement strategies, and towards more inclusive, behavior-based strategies.
- Tue, Mar 11WebinarMar 11, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your acknowledgment and reporting programs across your organization to enhance internal support and demonstrate impact.
- Tue, Mar 18WebinarMar 18, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your recognition and engagement programs across your organization to enhance internal support and demonstrate impact.