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2023 Monthly Webinar Series
Creating a
Donor Experience
Magical
Discover how to create a magical donor experience and you'll have the happiest donors on Earth!
A long time ago, in a land far away, Lynne Wester—principal and founder of the DRG Group—received her Ducktorate from the Disney Institute. If there is one thing she learned from her time at Disney, it's the magic of the experience—and that lesson is woven into everything we do at the DRG Group.
The one thing that sets successful nonprofits apart is their ability to create a magical donor experience that retains donors year after year. For more than a decade, we've taught strategies rooted in the 4 Pillars of Donor Relations—and now the 4 Pillars of the Donor Experience—to help organizations build meaningful relationships with their donors.
This year, we're taking our training up a notch and offering two different monthly series—Discovery and Enchantment. (Do you see the theme here?)
The Discovery Series
The Discovery Series will focus on topics related to the 4 Pillars of Donor Relations—acknowledgment, stewardship, recognition, and engagement. This track is best for beginner to intermediate donor relations professionals looking to expand their knowledge and skills in the fundamentals of our work.
One subscription per track provides unlimited seats, so you can bring the whole department without paying extra—whether you are a team of 1 or 1,000. Imagine all the hours of professional development you get for one low price!
Both tracks run from January through December 2023—with one webinar per track each month. Sessions will be led by our industry-leading team at the DRG Group.
Join us on this incredible journey towards creating magical donor experiences and raising more money for your organization!
How does it work?
Purchase either the full Discovery or Enchantment Series to save more than $120—or purchase both tracks and save $290!
Here is what you can expect when you purchase a Discovery or Enchantment Webinar Series:
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12 monthly webinars—January 2023 - December 2023 (24 webinars—2 per month—if you purchase both series)
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Unlimited seats—One subscription per track covers your entire organization!
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Learn from our industry-leading experts each month—with exclusive access to ask them your questions during each session
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Access to live sessions, presentation recordings, slides, and the chat log from each event
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Timely and relevant topics rooted in the 4 Pillars of Donor Relations & the 4 Pillars of the Donor Experience
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Fresh content—our monthly webinars are never reused or pre-scripted. We build and adjust our presentations to reflect what you need right now.
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Samples of the best work we've seen from higher education institutions and nonprofits around the world
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Practical takeaways and relevant learning outcomes for shops of all sizes and budgets
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Full participation in the 2023 Webinar Series is applicable for 24 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (1 point per webinar)
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VIP access to special discounts on other DRG products and services
If you prefer your professional development á la carte, you can also register for any of the individual webinars included in the series for $60 each.
Your Investment
Discovery Series
Buy unlimited seats for the entire Discovery Series for $600 or purchase individual webinars below for $60 each.
- Thu, May 02Webinar | $60May 02, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to respectfully engage beneficiaries and craft impact reports and stories that address the donor's needs and celebrate the potential of every individual you serve.
- Tue, May 07Free WebinarMay 07, 2024, 1:00 PM – 2:00 PMFree WebinarJoin us for an enlightening conversation with Lynne Wester and Cornell University's marketing virtuoso, Ashley Budd, as they discuss nonprofit communications, working with organizational communications teams, crafting compelling email messages that resonate, and more!
- Thu, May 09Webinar | $60May 09, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar is designed to equip you with the tools and methodologies that not only streamline the process of gathering crucial beneficiary information, but also amplify the emotional resonance of your donor communications.
- Tue, May 14Webinar | $60May 14, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Did you know there are eight key components every impactful donor report should have? In this webinar, we'll share all of them, as well as proven data collection methods, customizable templates, and strategies for tailoring your reports to your audience while ensuring scalability.
- Tue, May 21Webinar | $60May 21, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Learn how to create consistency in donor gift agreements, implement standardized language, and best practices for stewardship and recognition promises or donor deliverables. Discover sample restriction language, tiering methods, and tips on how to align fundraising goals and donor deliverables.
- Thu, May 23Webinar | $60May 23, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar addresses the nuanced art of influencing without authority and fostering collaborative relationships that lead to meaningful impact. You will learn techniques and strategies for building trust and rapport, and influencing high-level professionals.
- Thu, May 30Webinar | $60May 30, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will discuss the challenges of breaking down complex information into engaging, donor-friendly narratives. You will learn how to tailor your message to resonate with donors, employ storytelling techniques to transform complex concepts into compelling narratives, and more.
- Tue, Jun 11Webinar | $60Jun 11, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will teach you how to create compelling stories that drive meaningful change. You'll learn how to track and evaluate the success of your digital storytelling efforts, use analytics to refine your strategy and maximize your reach, and implement the "CORE" approach when creating content.
- Tue, Jun 25Webinar | $60Jun 25, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This transformative webinar will take your program to the next level! You'll learn how to create a successful donor relations plan, develop annual and multi-year business strategies, implement evaluation tools to measure ROI for programs and initiatives, and effectively assess your current programs.
- Tue, Jul 09Webinar | $60Jul 09, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60It's time to reclaim your productivity and make your work life easier. This webinar will transform how you work, making your life more streamlined and stress-free. Join us as we share our curated Top 10 list of the best and most effective policy and process hacks!
- Tue, Jul 23Webinar | $60Jul 23, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Ready to enhance your organization's corporate and foundation donor relations practices? Learn the unique deliverables CFR donors want and need, proven techniques for cultivating and maintaining these crucial connections, and hear success stories from those who have excelled in CFR engagement.
- Tue, Aug 13Webinar | $60Aug 13, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60It's the great debate on some of the nonprofit world's most time-honored traditions—honor rolls, giving societies, tchotchkes, gift giving, groundbreakings, and more! Join us for this point-counterpoint conversation and learn how to modernize traditional, outdated donor relations practices.
- Tue, Aug 27Webinar | $60Aug 27, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, we'll explore how organizational changes can influence donor perceptions and engagement levels, discuss the challenges and opportunities these changes present, and teach you practical strategies for retaining donor trust and loyalty during times of internal upheaval.
- Thu, Sep 05UNSW - SydneySep 05, 2024, 9:00 AM – Sep 06, 2024, 4:30 PMUNSW - Sydney, Law Building (F8) GO2 , University Mall, UNSW Sydney, Kensington NSW 2052, AustraliaJoin Lynne this September in Sydney, Australia to learn her proven framework, The 4 Pillars of Donor Relations, as well as key strategies around behavior-based based donor relations, and trends and best practices for writing for donor relations.
- Tue, Sep 10Webinar | $60Sep 10, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, we'll walk you through building a loyal donor program, including identifying the right model for you, the accompanying data requirements, designing and implementing compelling collateral and visual assets, and project management and timelines to get you from concept to launch!
- Tue, Sep 24Webinar | $60Sep 24, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will give you a comprehensive overview of donor surveys—including different survey types and techniques to gather donor feedback. Join us to learn how to create effective surveys and when and how to use surveys to deepen your understanding of donor preferences and motivations.
- Tue, Oct 08Webinar | $60Oct 08, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Join us for a toolkit to guide your naming program! You'll learn how to develop and document your naming opportunity inventory, navigate complex internal review and approval processes, and ultimately ensure a balance between your donors' desires and your institution's long-term goals.
- Tue, Oct 29Webinar | $60Oct 29, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
Discovery
Enchantment
Enchantment Series
Buy unlimited seats for the entire Enchantment Series for $600, or purchase individual webinars below for $60 each.
- Thu, May 02Webinar | $60May 02, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to respectfully engage beneficiaries and craft impact reports and stories that address the donor's needs and celebrate the potential of every individual you serve.
- Tue, May 07Free WebinarMay 07, 2024, 1:00 PM – 2:00 PMFree WebinarJoin us for an enlightening conversation with Lynne Wester and Cornell University's marketing virtuoso, Ashley Budd, as they discuss nonprofit communications, working with organizational communications teams, crafting compelling email messages that resonate, and more!
- Thu, May 09Webinar | $60May 09, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar is designed to equip you with the tools and methodologies that not only streamline the process of gathering crucial beneficiary information, but also amplify the emotional resonance of your donor communications.
- Tue, May 14Webinar | $60May 14, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Did you know there are eight key components every impactful donor report should have? In this webinar, we'll share all of them, as well as proven data collection methods, customizable templates, and strategies for tailoring your reports to your audience while ensuring scalability.
- Tue, May 21Webinar | $60May 21, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Learn how to create consistency in donor gift agreements, implement standardized language, and best practices for stewardship and recognition promises or donor deliverables. Discover sample restriction language, tiering methods, and tips on how to align fundraising goals and donor deliverables.
- Thu, May 23Webinar | $60May 23, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar addresses the nuanced art of influencing without authority and fostering collaborative relationships that lead to meaningful impact. You will learn techniques and strategies for building trust and rapport, and influencing high-level professionals.
- Thu, May 30Webinar | $60May 30, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will discuss the challenges of breaking down complex information into engaging, donor-friendly narratives. You will learn how to tailor your message to resonate with donors, employ storytelling techniques to transform complex concepts into compelling narratives, and more.
- Tue, Jun 11Webinar | $60Jun 11, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will teach you how to create compelling stories that drive meaningful change. You'll learn how to track and evaluate the success of your digital storytelling efforts, use analytics to refine your strategy and maximize your reach, and implement the "CORE" approach when creating content.
- Tue, Jun 25Webinar | $60Jun 25, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This transformative webinar will take your program to the next level! You'll learn how to create a successful donor relations plan, develop annual and multi-year business strategies, implement evaluation tools to measure ROI for programs and initiatives, and effectively assess your current programs.
- Tue, Jul 09Webinar | $60Jul 09, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60It's time to reclaim your productivity and make your work life easier. This webinar will transform how you work, making your life more streamlined and stress-free. Join us as we share our curated Top 10 list of the best and most effective policy and process hacks!
- Tue, Jul 23Webinar | $60Jul 23, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Ready to enhance your organization's corporate and foundation donor relations practices? Learn the unique deliverables CFR donors want and need, proven techniques for cultivating and maintaining these crucial connections, and hear success stories from those who have excelled in CFR engagement.
- Tue, Aug 13Webinar | $60Aug 13, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60It's the great debate on some of the nonprofit world's most time-honored traditions—honor rolls, giving societies, tchotchkes, gift giving, groundbreakings, and more! Join us for this point-counterpoint conversation and learn how to modernize traditional, outdated donor relations practices.
- Tue, Aug 27Webinar | $60Aug 27, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, we'll explore how organizational changes can influence donor perceptions and engagement levels, discuss the challenges and opportunities these changes present, and teach you practical strategies for retaining donor trust and loyalty during times of internal upheaval.
- Thu, Sep 05UNSW - SydneySep 05, 2024, 9:00 AM – Sep 06, 2024, 4:30 PMUNSW - Sydney, Law Building (F8) GO2 , University Mall, UNSW Sydney, Kensington NSW 2052, AustraliaJoin Lynne this September in Sydney, Australia to learn her proven framework, The 4 Pillars of Donor Relations, as well as key strategies around behavior-based based donor relations, and trends and best practices for writing for donor relations.
- Tue, Sep 10Webinar | $60Sep 10, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, we'll walk you through building a loyal donor program, including identifying the right model for you, the accompanying data requirements, designing and implementing compelling collateral and visual assets, and project management and timelines to get you from concept to launch!
- Tue, Sep 24Webinar | $60Sep 24, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60This webinar will give you a comprehensive overview of donor surveys—including different survey types and techniques to gather donor feedback. Join us to learn how to create effective surveys and when and how to use surveys to deepen your understanding of donor preferences and motivations.
- Tue, Oct 08Webinar | $60Oct 08, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60Join us for a toolkit to guide your naming program! You'll learn how to develop and document your naming opportunity inventory, navigate complex internal review and approval processes, and ultimately ensure a balance between your donors' desires and your institution's long-term goals.
- Tue, Oct 29Webinar | $60Oct 29, 2024, 1:00 PM – 2:00 PM EDTWebinar | $60In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
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