2023 Monthly Webinar Series
Creating a
Donor Experience
Magical
Discover how to create a magical donor experience and you'll have the happiest donors on Earth!
A long time ago, in a land far away, Lynne Wester—principal and founder of the DRG Group—received her Ducktorate from the Disney Institute. If there is one thing she learned from her time at Disney, it's the magic of the experience—and that lesson is woven into everything we do at the DRG Group.​
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The one thing that sets successful nonprofits apart is their ability to create a magical donor experience that retains donors year after year. For more than a decade, we've taught strategies rooted in the 4 Pillars of Donor Relations—and now the 4 Pillars of the Donor Experience—to help organizations build meaningful relationships with their donors.
This year, we're taking our training up a notch and offering two different monthly series—Discovery and Enchantment. (Do you see the theme here?)
The Discovery Series
The Discovery Series will focus on topics related to the 4 Pillars of Donor Relations—acknowledgment, stewardship, recognition, and engagement. This track is best for beginner to intermediate donor relations professionals looking to expand their knowledge and skills in the fundamentals of our work.
One subscription per track provides unlimited seats, so you can bring the whole department without paying extra—whether you are a team of 1 or 1,000. Imagine all the hours of professional development you get for one low price!
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Both tracks run from January through December 2023—with one webinar per track each month. Sessions will be led by our industry-leading team at the DRG Group.
Join us on this incredible journey towards creating magical donor experiences and raising more money for your organization!
How does it work?
Purchase either the full Discovery or Enchantment Series to save more than $120—or purchase both tracks and save $290!
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Here is what you can expect when you purchase a Discovery or Enchantment Webinar Series:
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12 monthly webinars—January 2023 - December 2023 (24 webinars—2 per month—if you purchase both series)
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Unlimited seats—One subscription per track covers your entire organization!
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Learn from our industry-leading experts each month—with exclusive access to ask them your questions during each session
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Access to live sessions, presentation recordings, slides, and the chat log from each event
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Timely and relevant topics rooted in the 4 Pillars of Donor Relations & the 4 Pillars of the Donor Experience
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Fresh content—our monthly webinars are never reused or pre-scripted. We build and adjust our presentations to reflect what you need right now.
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Samples of the best work we've seen from higher education institutions and nonprofits around the world
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Practical takeaways and relevant learning outcomes for shops of all sizes and budgets
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Full participation in the 2023 Webinar Series is applicable for 24 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (1 point per webinar)
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VIP access to special discounts on other DRG products and services
If you prefer your professional development á la carte, you can also register for any of the individual webinars included in the series for $60 each.
Your Investment
Discovery Series
Buy unlimited seats for the entire Discovery Series for $600 or purchase individual webinars below for $60 each.
- Tue, Dec 10Webinar | $60Dec 10, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
- Thu, Dec 12Free WebinarDec 12, 2024, 1:00 PM – 2:00 PMFree WebinarJoin Donor Relations Group Founder & Principal Lynne Wester as she unwraps this never-before-shared data. This free webinar will provide you with a framework to understand the prevalence of unspent donor funds & arm you with tools for addressing accumulated unspent donor funds at your organization.
- Tue, Dec 17Webinar | $60Dec 17, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
- Tue, Jan 14WebinarJan 14, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover innovative strategies for donor acknowledgments and reporting that align with changing demographics and evolving donor expectations to enhance your acknowledgment and stewardship programs.
- Thu, Jan 16Webinar | $60Jan 16, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60This webinar will explore how to gain and sustain trust through email communication. You’ll learn strategies to foster transparency, show empathy, and maintain authenticity, ensuring your emails resonate and build lasting connections with your donors.
- Thu, Jan 23Webinar | $60Jan 23, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60Learn the tactics that make your emails stand out and drive donor engagement. This session will equip you with practical strategies to enhance your email performance, including crafting effective subject lines, compelling calls to action, email design, and more.
- Tue, Jan 28WebinarJan 28, 2025, 1:00 PM – 2:00 PM ESTWebinarExplore innovative donor recognition and engagement strategies that align with today’s evolving donor expectations, and ensure your program remains effective and ahead of the curve.
- Thu, Jan 30Webinar | $60Jan 30, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60Get a behind-the-scenes look at an email audit conducted for Cornell University’s donor relations team. This case study will walk you through the process, outcomes, and lessons learned, providing practical insights that can be applied to your email campaigns.
- Thu, Feb 06Webinar | $60Feb 06, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60In the final session of this series, we’ll review emails submitted by participants and provide feedback. This interactive session will also recap key lessons from the series, helping you refine your approach and leave with actionable insights to apply immediately.
- Tue, Feb 11WebinarFeb 11, 2025, 1:00 PM – 2:00 PM ESTWebinarLearn how to identify essential donor behaviors, map donor journeys, and implement behavior-based acknowledgment and stewardship strategies that enhance the donor experience and effectively measure success in your efforts.
- Tue, Feb 25WebinarFeb 25, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover how to elevate donor experiences by shifting away from gift-based recognition and engagement strategies, and towards more inclusive, behavior-based strategies.
- Tue, Mar 11WebinarMar 11, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your acknowledgment and reporting programs across your organization to enhance internal support and demonstrate impact.
- Tue, Mar 18WebinarMar 18, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your recognition and engagement programs across your organization to enhance internal support and demonstrate impact.
- Tue, Apr 08WebinarApr 08, 2025, 1:00 PM – 2:00 PM EDTWebinarUnlock the power of data to transform your donor acknowledgment and reporting programs. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven decision-making for optimized results.
- Tue, Apr 22WebinarApr 22, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness your data to elevate donor recognition and engagement. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven insights to optimize strategies to elevate your donor recognition and engagement programs.
- Tue, May 13WebinarMay 13, 2025, 1:00 PM – 2:00 PM EDTWebinarEnhance your donor recognition and engagement efforts through the power of storytelling. Learn to identify key storytelling opportunities and effectively connect with donors by integrating impactful storytelling techniques into your communications.
- Tue, May 27WebinarMay 27, 2025, 1:00 PM – 2:00 PM EDTWebinarElevate your storytelling skills to effectively convey gratitude and demonstrate impact. Discover how to identify opportunities, incorporate compelling narratives, and effectively engage donors through powerful storytelling techniques.
- Tue, Jun 10WebinarJun 10, 2025, 1:00 PM – 2:00 PM EDTWebinarLeverage donor feedback to enhance your acknowledgment and stewardship efforts. Learn to identify feedback opportunities, design effective tools, and apply insights to improve your strategies.
Enchantment Series
Buy unlimited seats for the entire Enchantment Series for $600, or purchase individual webinars below for $60 each.
- Tue, Dec 10Webinar | $60Dec 10, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
- Thu, Dec 12Free WebinarDec 12, 2024, 1:00 PM – 2:00 PMFree WebinarJoin Donor Relations Group Founder & Principal Lynne Wester as she unwraps this never-before-shared data. This free webinar will provide you with a framework to understand the prevalence of unspent donor funds & arm you with tools for addressing accumulated unspent donor funds at your organization.
- Tue, Dec 17Webinar | $60Dec 17, 2024, 1:00 PM – 2:00 PM ESTWebinar | $60Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
- Tue, Jan 14WebinarJan 14, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover innovative strategies for donor acknowledgments and reporting that align with changing demographics and evolving donor expectations to enhance your acknowledgment and stewardship programs.
- Thu, Jan 16Webinar | $60Jan 16, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60This webinar will explore how to gain and sustain trust through email communication. You’ll learn strategies to foster transparency, show empathy, and maintain authenticity, ensuring your emails resonate and build lasting connections with your donors.
- Thu, Jan 23Webinar | $60Jan 23, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60Learn the tactics that make your emails stand out and drive donor engagement. This session will equip you with practical strategies to enhance your email performance, including crafting effective subject lines, compelling calls to action, email design, and more.
- Tue, Jan 28WebinarJan 28, 2025, 1:00 PM – 2:00 PM ESTWebinarExplore innovative donor recognition and engagement strategies that align with today’s evolving donor expectations, and ensure your program remains effective and ahead of the curve.
- Thu, Jan 30Webinar | $60Jan 30, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60Get a behind-the-scenes look at an email audit conducted for Cornell University’s donor relations team. This case study will walk you through the process, outcomes, and lessons learned, providing practical insights that can be applied to your email campaigns.
- Thu, Feb 06Webinar | $60Feb 06, 2025, 1:00 PM – 2:00 PM ESTWebinar | $60In the final session of this series, we’ll review emails submitted by participants and provide feedback. This interactive session will also recap key lessons from the series, helping you refine your approach and leave with actionable insights to apply immediately.
- Tue, Feb 11WebinarFeb 11, 2025, 1:00 PM – 2:00 PM ESTWebinarLearn how to identify essential donor behaviors, map donor journeys, and implement behavior-based acknowledgment and stewardship strategies that enhance the donor experience and effectively measure success in your efforts.
- Tue, Feb 25WebinarFeb 25, 2025, 1:00 PM – 2:00 PM ESTWebinarDiscover how to elevate donor experiences by shifting away from gift-based recognition and engagement strategies, and towards more inclusive, behavior-based strategies.
- Tue, Mar 11WebinarMar 11, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your acknowledgment and reporting programs across your organization to enhance internal support and demonstrate impact.
- Tue, Mar 18WebinarMar 18, 2025, 1:00 PM – 2:00 PM EDTWebinarLearn how to effectively communicate the value of your recognition and engagement programs across your organization to enhance internal support and demonstrate impact.
- Tue, Apr 08WebinarApr 08, 2025, 1:00 PM – 2:00 PM EDTWebinarUnlock the power of data to transform your donor acknowledgment and reporting programs. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven decision-making for optimized results.
- Tue, Apr 22WebinarApr 22, 2025, 1:00 PM – 2:00 PM EDTWebinarHarness your data to elevate donor recognition and engagement. Learn to identify key metrics, collaborate with stakeholders, and apply data-driven insights to optimize strategies to elevate your donor recognition and engagement programs.
- Tue, May 13WebinarMay 13, 2025, 1:00 PM – 2:00 PM EDTWebinarEnhance your donor recognition and engagement efforts through the power of storytelling. Learn to identify key storytelling opportunities and effectively connect with donors by integrating impactful storytelling techniques into your communications.
- Tue, May 27WebinarMay 27, 2025, 1:00 PM – 2:00 PM EDTWebinarElevate your storytelling skills to effectively convey gratitude and demonstrate impact. Discover how to identify opportunities, incorporate compelling narratives, and effectively engage donors through powerful storytelling techniques.
- Tue, Jun 10WebinarJun 10, 2025, 1:00 PM – 2:00 PM EDTWebinarLeverage donor feedback to enhance your acknowledgment and stewardship efforts. Learn to identify feedback opportunities, design effective tools, and apply insights to improve your strategies.