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September 2023 (Blog Banner).png
2023 Monthly Webinar Series

Creating a                   
Donor Experience

Magical

Discover how to create a magical donor experience and you'll have the happiest donors on Earth!

A long time ago, in a land far away, Lynne Wester—principal and founder of the DRG Group—received her Ducktorate from the Disney Institute. If there is one thing she learned from her time at Disney, it's the magic of the experience—and that lesson is woven into everything we do at the DRG Group.​

The one thing that sets successful nonprofits apart is their ability to create a magical donor experience that retains donors year after year. For more than a decade, we've taught strategies rooted in the 4 Pillars of Donor Relations—and now the 4 Pillars of the Donor Experience—to help organizations build meaningful relationships with their donors.

This year, we're taking our training up a notch and offering two different monthly series—Discovery and Enchantment. (Do you see the theme here?)

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The Discovery Series

The Discovery Series will focus on topics related to the 4 Pillars of Donor Relations—acknowledgment, stewardship, recognition, and engagement. This track is best for beginner to intermediate donor relations professionals looking to expand their knowledge and skills in the fundamentals of our work. 

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The Enchantment Series

The Enchantment Series will explore more advanced topics around the 4 Pillars of the Donor Experience—knowledge, strategy, culture, and emotion—that help deepen donor relationships. This track is best for intermediate or advanced donor relations and fundraising professionals. 

One subscription per track provides unlimited seats, so you can bring the whole department without paying extra—whether you are a team of 1 or 1,000. Imagine all the hours of professional development you get for one low price! 

Both tracks run from January through December 2023—with one webinar per track each month. Sessions will be led by our industry-leading team at the DRG Group. 

 

Join us on this incredible journey towards creating magical donor experiences and raising more money for your organization!

How does it work?

Purchase either the full Discovery or Enchantment Series to save more than $120—or purchase both tracks and save $290!

Here is what you can expect when you purchase a Discovery or Enchantment Webinar Series:
 

  • 12 monthly webinars—January 2023 - December 2023 (24 webinars—2 per month—if you purchase both series)

  • Unlimited seats—One subscription per track covers your entire organization!

  • Learn from our industry-leading experts each month—with exclusive access to ask them your questions during each session

  • Access to live sessions, presentation recordings, slides, and the chat log from each event

  • Timely and relevant topics rooted in the 4 Pillars of Donor Relations & the 4 Pillars of the Donor Experience

  • Fresh content—our monthly webinars are never reused or pre-scripted. We build and adjust our presentations to reflect what you need right now.

  • Samples of the best work we've seen from higher education institutions and nonprofits around the world

  • Practical takeaways and relevant learning outcomes for shops of all sizes and budgets

  • Full participation in the 2023 Webinar Series is applicable for 24 points in Category 1.B – Education of the CFRE International application for initial certification and/or recertification. (1 point per webinar) 

  • VIP access to special discounts on other DRG products and services
     

If you prefer your professional development á la carte, you can also register for any of the individual webinars included in the series for $60 each. 

Your Investment

Unlimited seats for the Discovery Series:

$600

Unlimited seats for the Enchantment Series:

$600

Unlimited seats for both series:

$1,150

Discovery Series

Buy unlimited seats for the entire Discovery Series for $600 or purchase individual webinars below for $60 each.

  • Thu, May 30
    Webinar | $60
    May 30, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will discuss the challenges of breaking down complex information into engaging, donor-friendly narratives. You will learn how to tailor your message to resonate with donors, employ storytelling techniques to transform complex concepts into compelling narratives, and more.
    Share
  • Tue, Jun 11
    Webinar | $60
    Jun 11, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will teach you how to create compelling stories that drive meaningful change. You'll learn how to track and evaluate the success of your digital storytelling efforts, use analytics to refine your strategy and maximize your reach, and implement the "CORE" approach when creating content.
    Share
  • Tue, Jun 25
    Webinar | $60
    Jun 25, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This transformative webinar will take your program to the next level! You'll learn how to create a successful donor relations plan, develop annual and multi-year business strategies, implement evaluation tools to measure ROI for programs and initiatives, and effectively assess your current programs.
    Share
  • Tue, Jul 09
    Webinar | $60
    Jul 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's time to reclaim your productivity and make your work life easier. This webinar will transform how you work, making your life more streamlined and stress-free. Join us as we share our curated Top 10 list of the best and most effective policy and process hacks!
    Share
  • Tue, Jul 23
    Webinar | $60
    Jul 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Ready to enhance your organization's corporate and foundation donor relations practices? Learn the unique deliverables CFR donors want and need, proven techniques for cultivating and maintaining these crucial connections, and hear success stories from those who have excelled in CFR engagement.
    Share
  • Tue, Aug 13
    Webinar | $60
    Aug 13, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's the great debate on some of the nonprofit world's most time-honored traditions—honor rolls, giving societies, tchotchkes, gift giving, groundbreakings, and more! Join us for this point-counterpoint conversation and learn how to modernize traditional, outdated donor relations practices.
    Share
  • Tue, Aug 27
    Webinar | $60
    Aug 27, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll explore how organizational changes can influence donor perceptions and engagement levels, discuss the challenges and opportunities these changes present, and teach you practical strategies for retaining donor trust and loyalty during times of internal upheaval.
    Share
  • Thu, Sep 05
    UNSW - Sydney
    Sep 05, 2024, 9:00 AM – Sep 06, 2024, 4:30 PM
    UNSW - Sydney, Michael Hintze Theatre in the Tyree Energy Technology Building
    Join Lynne this September in Sydney, Australia to learn her proven framework, The 4 Pillars of Donor Relations, as well as key strategies around behavior-based based donor relations, and trends and best practices for writing for donor relations.
    Share
  • Tue, Sep 10
    Webinar | $60
    Sep 10, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll walk you through building a loyal donor program, including identifying the right model for you, the accompanying data requirements, designing and implementing compelling collateral and visual assets, and project management and timelines to get you from concept to launch!
    Share
  • Tue, Sep 24
    Webinar | $60
    Sep 24, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will give you a comprehensive overview of donor surveys—including different survey types and techniques to gather donor feedback. Join us to learn how to create effective surveys and when and how to use surveys to deepen your understanding of donor preferences and motivations.
    Share
  • Tue, Oct 08
    Webinar | $60
    Oct 08, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Join us for a toolkit to guide your naming program! You'll learn how to develop and document your naming opportunity inventory, navigate complex internal review and approval processes, and ultimately ensure a balance between your donors' desires and your institution's long-term goals.
    Share
  • Mon, Oct 28
    Simmons University
    Oct 28, 2024, 9:00 AM – Oct 30, 2024, 12:00 PM
    Simmons University, Linda K. Paresky Conference Center 300 Fenway, Boston, MA 02115, USA
    Get ready for three days of insights, strategies, and best practices that will teach you how to take your donor relations to the next level! Join us in Boston on October 28-30 to learn our proven strategies for donor relations success.
    Share
  • Tue, Oct 29
    Webinar | $60
    Oct 29, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
    Share
  • Tue, Nov 12
    Webinar | $60
    Nov 12, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Learn how to design and implement top donor engagement plans that will delight your most generous supporters and drive your mission forward. In this webinar, we'll share powerful engagement opportunities that are efficient, scalable, budget-friendly, and centered on impact and storytelling.
    Share
  • Tue, Nov 19
    Webinar | $60
    Nov 19, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    In this innovative hour, we'll dive into gamification in fundraising and donor relations. Learn how to turn your fundraising and engagement campaigns into immersive, interactive experiences that captivate donors.
    Share
  • Tue, Dec 10
    Webinar | $60
    Dec 10, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
    Share
  • Tue, Dec 17
    Webinar | $60
    Dec 17, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
    Share
  • Thu, May 23
    Webinar | $60
    May 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar addresses the nuanced art of influencing without authority and fostering collaborative relationships that lead to meaningful impact. You will learn techniques and strategies for building trust and rapport, and influencing high-level professionals.
    Share
Discovery
Enchantment

Enchantment Series

Buy unlimited seats for the entire Enchantment Series for $600, or purchase individual webinars below for $60 each.

  • Thu, May 30
    Webinar | $60
    May 30, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will discuss the challenges of breaking down complex information into engaging, donor-friendly narratives. You will learn how to tailor your message to resonate with donors, employ storytelling techniques to transform complex concepts into compelling narratives, and more.
    Share
  • Tue, Jun 11
    Webinar | $60
    Jun 11, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will teach you how to create compelling stories that drive meaningful change. You'll learn how to track and evaluate the success of your digital storytelling efforts, use analytics to refine your strategy and maximize your reach, and implement the "CORE" approach when creating content.
    Share
  • Tue, Jun 25
    Webinar | $60
    Jun 25, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This transformative webinar will take your program to the next level! You'll learn how to create a successful donor relations plan, develop annual and multi-year business strategies, implement evaluation tools to measure ROI for programs and initiatives, and effectively assess your current programs.
    Share
  • Tue, Jul 09
    Webinar | $60
    Jul 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's time to reclaim your productivity and make your work life easier. This webinar will transform how you work, making your life more streamlined and stress-free. Join us as we share our curated Top 10 list of the best and most effective policy and process hacks!
    Share
  • Tue, Jul 23
    Webinar | $60
    Jul 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Ready to enhance your organization's corporate and foundation donor relations practices? Learn the unique deliverables CFR donors want and need, proven techniques for cultivating and maintaining these crucial connections, and hear success stories from those who have excelled in CFR engagement.
    Share
  • Tue, Aug 13
    Webinar | $60
    Aug 13, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's the great debate on some of the nonprofit world's most time-honored traditions—honor rolls, giving societies, tchotchkes, gift giving, groundbreakings, and more! Join us for this point-counterpoint conversation and learn how to modernize traditional, outdated donor relations practices.
    Share
  • Tue, Aug 27
    Webinar | $60
    Aug 27, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll explore how organizational changes can influence donor perceptions and engagement levels, discuss the challenges and opportunities these changes present, and teach you practical strategies for retaining donor trust and loyalty during times of internal upheaval.
    Share
  • Thu, Sep 05
    UNSW - Sydney
    Sep 05, 2024, 9:00 AM – Sep 06, 2024, 4:30 PM
    UNSW - Sydney, Michael Hintze Theatre in the Tyree Energy Technology Building
    Join Lynne this September in Sydney, Australia to learn her proven framework, The 4 Pillars of Donor Relations, as well as key strategies around behavior-based based donor relations, and trends and best practices for writing for donor relations.
    Share
  • Tue, Sep 10
    Webinar | $60
    Sep 10, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll walk you through building a loyal donor program, including identifying the right model for you, the accompanying data requirements, designing and implementing compelling collateral and visual assets, and project management and timelines to get you from concept to launch!
    Share
  • Tue, Sep 24
    Webinar | $60
    Sep 24, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will give you a comprehensive overview of donor surveys—including different survey types and techniques to gather donor feedback. Join us to learn how to create effective surveys and when and how to use surveys to deepen your understanding of donor preferences and motivations.
    Share
  • Tue, Oct 08
    Webinar | $60
    Oct 08, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Join us for a toolkit to guide your naming program! You'll learn how to develop and document your naming opportunity inventory, navigate complex internal review and approval processes, and ultimately ensure a balance between your donors' desires and your institution's long-term goals.
    Share
  • Mon, Oct 28
    Simmons University
    Oct 28, 2024, 9:00 AM – Oct 30, 2024, 12:00 PM
    Simmons University, Linda K. Paresky Conference Center 300 Fenway, Boston, MA 02115, USA
    Get ready for three days of insights, strategies, and best practices that will teach you how to take your donor relations to the next level! Join us in Boston on October 28-30 to learn our proven strategies for donor relations success.
    Share
  • Tue, Oct 29
    Webinar | $60
    Oct 29, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, you'll learn how to develop robust campaign recognition programs encompassing the entire campaign lifecycle, from pre-launch preparations to post-campaign celebrations. We'll share key impact communications, special events, and recognition initiatives to engage donors at all levels.
    Share
  • Tue, Nov 12
    Webinar | $60
    Nov 12, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Learn how to design and implement top donor engagement plans that will delight your most generous supporters and drive your mission forward. In this webinar, we'll share powerful engagement opportunities that are efficient, scalable, budget-friendly, and centered on impact and storytelling.
    Share
  • Tue, Nov 19
    Webinar | $60
    Nov 19, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    In this innovative hour, we'll dive into gamification in fundraising and donor relations. Learn how to turn your fundraising and engagement campaigns into immersive, interactive experiences that captivate donors.
    Share
  • Tue, Dec 10
    Webinar | $60
    Dec 10, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Join us to learn proven techniques in change management, problem-solving, and building resilience during challenges. Learn how to enhance your personal and professional agility and gain insights into developing the mindset and skills needed to bounce back from setbacks.
    Share
  • Tue, Dec 17
    Webinar | $60
    Dec 17, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Join us for a powerhouse hour that will inspire you to elevate your donor relations programs by strategically using metrics and key performance indicators (KPIs). We'll teach you how to measure the effectiveness of your donor relations initiatives and use those insights for continuous improvement.
    Share
  • Thu, May 23
    Webinar | $60
    May 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar addresses the nuanced art of influencing without authority and fostering collaborative relationships that lead to meaningful impact. You will learn techniques and strategies for building trust and rapport, and influencing high-level professionals.
    Share
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