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DRG On Demand

Our team of experts has provided training on various topics in donor relations for over a decade. Browse our library of best-selling courses and webinars that you can watch on-demand and at your own pace, then use them for training, cross-training, or onboarding new team members. Purchase them once and share them with anyone in your organization! 

Prefer to learn in a live setting? For more information about upcoming webinars check out our upcoming events.


We've hosted webinars on nearly every topic in donor relations.
Browse our library of previously recorded webinars below or use the search box to find trainings on specific topics.

  • Webinar | $60
    Learn how to use narrative structures like the “Hero’s Journey” to craft donor-centric stories and calls-to-action that guide readers to the next step in the donor journey. We’ll give you tips on formatting, incorporating imagery, and using meaningful words and phrases to improve your writing.
  • Webinar | $60
    Join us to learn how to conduct an acknowledgment audit, share outcomes, and influence change at your organization. We'll share insights from real-life acknowledgment audit success stories in decentralized environments, highlighting the power of collaboration and adaptation.
  • On-Demand Webinar | $60
    In this webinar, we will explore essential tools for achieving stellar results with limited resources. Leverage AI platforms and plugins to discover a virtual team of assistants, interns, brainstorm partners, editors, and subject experts at your fingertips!
  • On-Demand Webinar | $60
    Learn how to craft thoughtful acknowledgments that resonate with your donors while embracing efficiency through technology— utilizing video instead of written content, creative and innovative mail merges, and digital acknowledgments that still contain a personal touch.
  • On-Demand Webinar | $60
    Conquer organizational silos by developing a centralized brand hub. Learn how to create an internal resource library to help you establish a cohesive brand voice—especially helpful if you do any ghostwriting. We'll give you a checklist and template so you can get started right away!
  • On-Demand Webinar | $60
    Our expert speakers will guide you through strategies and tactics to foster vital connections. We will teach you how to transform mere collaboration into a strategic alliance that breaks down silos, increases efficiency, and maximizes the impact of your donor relations efforts.
  • On-Demand Webinar | $60
    We're sharing our top 10 acknowledgment fundamentals! In this webinar, you'll learn critical infrastructure needs, signatory best practices, how to establish tiering and thresholds, when to use digital vs. print, how to infuse storytelling that will resonate with your donors, and more!
  • On Demand Webinar | $60
    Join us as we celebrate the end of 2023 and explore how to set the stage for successful collaboration, create internal buy-in, and take all you have learned to develop impactful and powerful donor experiences. "All the world is made of faith, and trust, and pixie dust." – Peter Pan
  • On-Demand Webinar | $60
    Let's end the year with deep dive into formal and informal surveying techniques, frequency, questions to ask (and not ask!), tracking survey results in your database, and follow-up best practices. We'll explore sample report and event surveys, micro-surveys, and delivery mechanisms.
  • On-Demand Webinar | $60
    As effective fundraising and donor engagement professionals, we must be able to identify the core emotions that drive donors, harness them into action, and infuse emotion into every area of our work.
  • On-Demand Webinar | $60
    We must allow our donors to see us through the looking glass—insider communications, specialty access, curated engagement opportunities, and so much more! We'll provide you with all the tips and tricks you need to know to master survival in Wonderland!
  • Humber College, 17 Colonel Samuel Smith Park Dr, Etobicoke, ON M8V 3H4, Canada
    Humber College, 17 Colonel Samuel Smith Park Dr, Etobicoke, ON M8V 3H4, Canada
    Get ready for three days of insights, strategies, and best practices that will take your donor relations to the next level! Join us in Toronto on November 1-3 to learn our proven strategies for creating an extraordinary donor experience.
  • On-Demand Webinar | $60
    Join us—just in time for the gift-giving season—to explore when it's appropriate to give gifts to donors, personalized vs. customized options, how to "retire" out-of-date practices, and a slew of creative, unique, and effective samples of donor gifts from across the country!
  • On-Demand Webinar | $60
    In this webinar, you'll learn about the challenges and opportunities of data integration and communication across various departments. Explore how to break down data silos and encourage collaboration to foster a holistic approach to data-driven decision making.
  • On-Demand Webinar | $60
    Join us to learn how to effectively leverage data to build a compelling argument for your donor relations department. During this webinar, we’ll guide you through the process of harnessing data to demonstrate the vital role donor relations plays in achieving your organization's goals.
  • On-Demand Webinar | $60
    Let's explore why we CANNOT require thank you notes or luncheon attendance or promise donor involvement in selection processes—and what we CAN do in place of these things! Jump on the magic carpet and let's explore a world beyond what we know (or have always done)!
  • Free Replay
    The power of AI is something that is disrupting sectors across all disciplines. But where does AI fit in donor relations? Join DRG for a free, 60-minute webinar where we'll explore this tool's potential integrations in a successful, relationship-driven donor relations program.
  • On-Demand Webinar | $60
    In this webinar, we'll present real-world examples of organizations that have transitioned from relying on anecdotes to adopting a data-driven approach. We'll address common challenges faced in implementing evidence-based practices, & offer practical solutions to overcome them.

Webinar Series

Our previously recorded webinar series are in depth, easy to digest, and available on demand! Grab your team and get ready to dive into some of the hottest topics in donor relations. 

Data-Driven Decision Making Webinar Series

  • Essential Data for Effective Donor Relations

  • Just the Facts! Leveraging Empirical Data over Anecdotes in Donor Relations

  • Data-Driven Advocacy: Making a Compelling Case for Changes in Staff, Resources, and Workload in Donor Relations

  • From Data to Action: Implementing a Data-Driven Culture in your Shop

Reporting Webinar Series

  • More Than Endowment Reports

  • Creating Your Report Guide

  • CORE Reporting

  • Reporting Tools: What’s in Your Toolbox?

DEI Series Part 3: Successes and Stumbling Blocks

  • Talk is Cheap: Transitioning from Belief into Action

  • The Long Road: Putting the Work into Action

  • Say What? Cancel Culture, Selective Outrage, Calling Out and Other Unproductive Practices​

  • Practical Applications and Inclusive Data Practices

What's in a Name?

  • Naming Fundamentals: Who, What, Why, & How

  • Naming Infratructure: Gift agreements and acceptance Polices

  • What to Name: Funds, Places, Spaces, and Things

  • Value Added: Physical Signage & Naming Inventories

The 4 Keys to Writing for Donor Relations

  • Key 1: Determining Who, What, When, and How

  • Key 2: The Art of Writing for Gratitude and Impact

  • Key 3: Fine-Tuning the Product and Process

  • Key 4: DiVE Into Writing for Digital, Video, and Events

DEI Series Part 2: Moving From Conversation to Action

  • Attracting and Retaining Diverse Talent

  • Readjusting the Scholarship Impact Experience for Maximum Success

  • Starring Role or Member of the Ensemble?

  • Seesaws, Teeter Totters, and Tug o’ War

The 4 Pillars of Donor Relations for Small Shops

  • Session 1: An Introduction to the Four Pillars of Donor Relations and Must-Have Acknowledgement Practices

  • Session 2: Must-Have Stewardship Practices

  • Session 3: Must-Have Donor Recognition Practices

  • Session 4: Must-Have Donor Engagement Practices

  • Session 5: Board Development and Fundraising Fundamentals

  • Session 6: Must-Have Marketing and Communications Practices

The 4 Keys to Rethinking Meaningful Event Experience

  • Session 1: Crafting the Framework

  • Session 2: Telling the Story

  • Session 3: Lights, Camera, Action

  • Session 4: Measuring Impact

DEI Series Part 1: Tough Conversations in Donor Relations

  • Balancing Act: Recognizing Donors Through a DEI Lens

  • Painful Power Dynamics – Readjusting the Scholarship Recipient Experience

  • It Starts at Hello! Making Our Communications More Inclusive

  • Who is in the Driver’s Seat?- Over-restricting is NOT Donor Centered

Webinar Series

On Demand Courses

Two people sitting at table discussing donor relations strategy.

The Keys to Excellence in Donor Relations

Taught by Angie Joens & Matthew Helmer

Do you need a comprehensive donor relations training program for your staff? This on-demand course delivers 10+ hours of instructional modules, a 60+ guidebook with worksheets, templates, samples, and more. It's a must-have for every donor relations shop — perfect for training, re-training, and on-boarding! 

Donor Relations Group consultant typing on laptop at desk.

The Keys to Powerful Endowment Reporting

Taught by Sarah Sims & Jan McGuire

This 7-module, on-demand course will walk you step-by-step through the entire endowment reporting process. This is a comprehensive training program that can be used for your entire organization—including current and future staff. 

Clean desk with laptop computer open and nonprofit direct mail samples.

The Keys to Giving Day Stewardship

Taught by Lynne Wester

Giving Days have become a growing trend in fundraising—and creating a comprehensive stewardship strategy for these donors is a must if you want to retain them. This 8-module course walks you through everything you need to do before, during, and after your Giving Day. 


Webinar Bundles by Topic

The Basics

8 previously recorded webinars for $300

  • Donor Relations 101 

  • Mastering Acknowledgments

  • Writing for Gratitude and Impact 

  • Tax Receipts and Pledge Reminders 

  • When There Is No Easy Button: Donor Relations Gone Wrong 

  • Crafting a Story that Inspires 

  • Broad-Based Donor Impact Reporting 

  • The Online Giving Experience: The Good, the Bad, the Ugly


6 previously recorded webinars for $250

  • Mastering Acknowledgments: A Comprehensive Guide

  • Writing for Gratitude and Impact 

  • Assessing & Streamlining Your Acknowledgments

  • Building a Winning Acknowledgment Program

  • Making Over Your Acknowledgment Style

  • Timely Thinking About Thanking Digital Acknowledgments 

Impact Reporting

8 previously recorded webinars for $325

  • Crafting a Story that Inspires 

  • Broad-based Donor Impact Reporting 

  • The Endowment Reporting Paradigm 

  • Taming the Beast: Tiering Your Endowment Reports

  • Writing for Gratitude and Impact 

  • Priority Impact Reports & Design Tools 

  • Mid-level and Unrestricted Impact Reporting 

  • Stewardship and Impact Reporting of Emergency Funds


6 previously recorded webinars for $250

  • The Endowment Reporting Paradigm 

  • Fund Stewardship: The Alpha and Omega of Donor Relations

  • Gift Agreements and Acceptance 

  • The ABC’s of Fund Auditing 

  • Gift Agreements that Set You Up For Success 

  • Fund Stewardship That Will Maximize Impact

Proactive Stewardship

3 previously recorded webinars for $250

  • Stewardship and Impact Reporting of Emergency Funds

  • Endowment Reporting in Uncertain Financial Scenarios 

  • Strategic Stewardship for High Risk Donor Populations


4 previously recorded webinars for $250

  • Engaging Your Top Donors Through Custom Engagement Plans 

  • Video Engagement That Won’t Kill Your Staff or Budget

  • Virtual Engagement: Communication and Recognition During Social Distancing 

  • Top Donor Engagement During a Pandemic


8 previously recorded webinars for $250

  • Crafting a Story that Inspires 

  • Video Engagement That Won’t Kill your Staff or Budget 

  • Writing for Gratitude and Impact 

  • Creating Video Content Donors Want to Devour 

  • Communicating With Donors During Uncertain Times 

  • Moving Forward: Communications in Our New Reality with Jim Langley 

  • Communications on Tight Timelines and Even Tighter Budgets 

  • Writing Digital and Social Content that Resonates 


4 previously recorded webinars for $250

  • Implementing Behavior Based Recognition Programs 

  • Revamping Your Recognition Society 

  • Creating Video Content Donors Want to Devour 

  • Virtual Engagement: Communication and Recognition During Social Distancing 


6 previously recorded webinars for $250

  • What Everyone Should Know About Managing Up

  • How to Succeed in Business Without Really Trying: A Business Planning Webinar 

  • Donor Relations Metrics to Drive Your Strategy 

  • Strengthening Your Strategic Muscles 

  • Surveys to Gauge the Sweet Spot 

  • The Online Giving Experience: The Good, the Bad, the Ugly 

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