DRG On Demand
Our team of experts has provided training on various topics in donor relations for over a decade. Browse our library of best-selling courses and webinars that you can watch on-demand and at your own pace, then use them for training, cross-training, or onboarding new team members. Purchase them once and share them with anyone in your organization!
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Prefer to learn in a live setting? For more information about upcoming webinars check out our upcoming events.
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Webinars
We've hosted webinars on nearly every topic in donor relations.
Browse our library of previously recorded webinars below or use the search box to find trainings on specific topics.
- On-Demand Webinar | $60
- On-Demand Webinar | $60Join us—just in time for the gift-giving season—to explore when it's appropriate to give gifts to donors, personalized vs. customized options, how to "retire" out-of-date practices, and a slew of creative, unique, and effective samples of donor gifts from across the country!
- On-Demand Webinar | $60
- On-Demand Webinar | $60On-Demand Webinar | $60For organizations, infusing gratitude and effective culture into all levels of production and leadership pays dividends in team performance, fundraising success, and levels of external engagement. Let's discuss how this affects DX priorities, including building and influencing your internal culture.
- On-Demand Webinar | $60As we begin to map out how we're responding to donors' needs based on how/when/where they give, it's critical that we develop an overarching donor experience matrix. This tool visually lays out all of the touch points and programs to ensure your work covers donors at all levels.
- On-Demand Webinar | $60We just don't know HOW to elevate good events into extraordinary experiences, retire the ones that need to go, and ultimately reach the point where everyone's needs are met. In this session, we'll explore how to move beyond standard functional events and create powerful donor engagement experiences.
- On-Demand Webinar | $60
- On-Demand Webinar | $60On-Demand Webinar | $60Join us as we explore the universe of gathering and tracking passive and active intelligence on our donors and constituents. Whether through testing, retargeting, database insights, surveys, or everyday interactions—we can gather the tools we need to create an exceptionally personalized experience.
- On-Demand Webinar | $60
Webinar Series
Our previously recorded webinar series are in depth, easy to digest, and available on demand! Grab your team and get ready to dive into some of the hottest topics in donor relations.
Data-Driven Decision Making Webinar Series
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Essential Data for Effective Donor Relations
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Just the Facts! Leveraging Empirical Data over Anecdotes in Donor Relations
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Data-Driven Advocacy: Making a Compelling Case for Changes in Staff, Resources, and Workload in Donor Relations
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From Data to Action: Implementing a Data-Driven Culture in your Shop
The 4 Pillars of Donor Relations for Small Shops
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Session 1: An Introduction to the Four Pillars of Donor Relations and Must-Have Acknowledgement Practices
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Session 2: Must-Have Stewardship Practices
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Session 3: Must-Have Donor Recognition Practices
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Session 4: Must-Have Donor Engagement Practices
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Session 5: Board Development and Fundraising Fundamentals
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Session 6: Must-Have Marketing and Communications Practices
DEI Series Part 1: Tough Conversations in Donor Relations
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Balancing Act: Recognizing Donors Through a DEI Lens
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Painful Power Dynamics – Readjusting the Scholarship Recipient Experience
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It Starts at Hello! Making Our Communications More Inclusive
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Who is in the Driver’s Seat?- Over-restricting is NOT Donor Centered
On Demand Courses
The Keys to Excellence in Donor Relations
Taught by Angie Joens & Matthew Helmer
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Do you need a comprehensive donor relations training program for your staff? This on-demand course delivers 10+ hours of instructional modules, a 60+ guidebook with worksheets, templates, samples, and more. It's a must-have for every donor relations shop — perfect for training, re-training, and on-boarding!
The Keys to Powerful Endowment Reporting
Taught by Sarah Sims & Jan McGuire
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This 7-module, on-demand course will walk you step-by-step through the entire endowment reporting process. This is a comprehensive training program that can be used for your entire organization—including current and future staff.
The Keys to Giving Day Stewardship
Taught by Lynne Wester
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Giving Days have become a growing trend in fundraising—and creating a comprehensive stewardship strategy for these donors is a must if you want to retain them. This 8-module course walks you through everything you need to do before, during, and after your Giving Day.
Webinar Bundles by Topic
The Basics
8 previously recorded webinars for $300
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Donor Relations 101
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Mastering Acknowledgments
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Writing for Gratitude and Impact
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Tax Receipts and Pledge Reminders
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When There Is No Easy Button: Donor Relations Gone Wrong
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Crafting a Story that Inspires
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Broad-Based Donor Impact Reporting
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The Online Giving Experience: The Good, the Bad, the Ugly
Acknowledgments
6 previously recorded webinars for $250
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Mastering Acknowledgments: A Comprehensive Guide
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Writing for Gratitude and Impact
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Assessing & Streamlining Your Acknowledgments
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Building a Winning Acknowledgment Program
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Making Over Your Acknowledgment Style
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Timely Thinking About Thanking Digital Acknowledgments
Impact Reporting
8 previously recorded webinars for $325
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Crafting a Story that Inspires
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Broad-based Donor Impact Reporting
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The Endowment Reporting Paradigm
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Taming the Beast: Tiering Your Endowment Reports
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Writing for Gratitude and Impact
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Priority Impact Reports & Design Tools
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Mid-level and Unrestricted Impact Reporting
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Stewardship and Impact Reporting of Emergency Funds
Communication
8 previously recorded webinars for $250
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Crafting a Story that Inspires
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Video Engagement That Won’t Kill your Staff or Budget
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Writing for Gratitude and Impact
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Creating Video Content Donors Want to Devour
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Communicating With Donors During Uncertain Times
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Moving Forward: Communications in Our New Reality with Jim Langley
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Communications on Tight Timelines and Even Tighter Budgets
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Writing Digital and Social Content that Resonates
Tactics
6 previously recorded webinars for $250
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What Everyone Should Know About Managing Up
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How to Succeed in Business Without Really Trying: A Business Planning Webinar
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Donor Relations Metrics to Drive Your Strategy
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Strengthening Your Strategic Muscles
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Surveys to Gauge the Sweet Spot
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The Online Giving Experience: The Good, the Bad, the Ugly