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Donor relations
is the key to
fundraising success.

The Donor Relations Group (DRG), led by industry trailblazer Lynne Wester, is here to help you cultivate extraordinary relationships with your donors. It's time to unlock your organization's full potential by focusing on the donor experience.

Group of DRG consultants with laptops using nonprofit software.
Close-up of person looking at nonprofit website on their phone.

Do your donors love their experience?

8 out of 10 people who donate to a nonprofit for the first time never give again because they aren’t properly appreciated or informed. If a donor gave to your organization today, what would their experience be like?

We'll help you provide an extraordinary donor experience.

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Gather new ideas

Explore our free resources to enhance your current donor relations program and discover innovative practices that work.

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Learn from DRG

Want to learn DRG's industry-leading donor relations methods? Join us for in-person conferences, online webinars, and leadership training to help you level up.

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Hire our team

Does your organization need to bring in the experts? Our experience is deep, our team is talented, and our client services are customizable to meet your unique needs.

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Let’s shake up fundraising together.

"We've always done it that way," no longer sets the standard. Every generous person deserves to be celebrated, no matter the size of their gift.

 

It's time to embrace new methods and perspectives around fundraising. Together, we can reimagine the donor experience and inspire future giving.

Meet the
Donor Relations Group:

Lynne Wester and the DRG team don't shy away from complex situations, bold ideas, and innovative solutions.

We’re trained to guide big change inclusively, by inviting every member of your team to harness their unique strengths and grow as leaders.

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As featured in:

Upcoming DRG Events

  • How to Think Like a Persuasive Pro: Frequently Missed Opportunities to Convince
    How to Think Like a Persuasive Pro: Frequently Missed Opportunities to Convince
    Thu, Feb 29
    Webinar | $60
    Feb 29, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Feb 29, 2024, 1:00 PM – 2:00 PM EST
    Webinar | $60
    Join us and senior director of advancement marketing at Cornell University, Ashley Budd, as we translate for-profit concepts into actionable insights for nonprofit professionals. In this session, we’ll share a list of quick wins that collectively make a significant impact.
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  • Simplifying the Scholarship Process Using Tech
    Simplifying the Scholarship Process Using Tech
    Fri, Mar 01
    Free Discussion
    Mar 01, 2024, 12:00 PM – 1:00 PM
    Free Discussion
    Mar 01, 2024, 12:00 PM – 1:00 PM
    Free Discussion
    Join Lynne and Amaan Badruddin, Co-Founder and CEO of Awarded Software, for a free software-based discussion about how technology can simplify the scholarship process.
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  • The Quiet Supporters: Engaging and Recognizing Monthly Donors
    The Quiet Supporters: Engaging and Recognizing Monthly Donors
    Tue, Mar 12
    Webinar | $60
    Mar 12, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Mar 12, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Join us as we explore the art of stewarding and recognizing monthly donors. We'll share best practices for creating and promoting your monthly donor program, from choosing the right communication channels to setting donation levels and much more to nurture and grow these crucial relationships.
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  • Compliance and Fund Auditing Using Tech Aided Stewardship
    Compliance and Fund Auditing Using Tech Aided Stewardship
    Fri, Mar 15
    Free Discussion
    Mar 15, 2024, 12:00 PM – 1:00 PM
    Free Discussion
    Mar 15, 2024, 12:00 PM – 1:00 PM
    Free Discussion
    Join Lynne Wester, Principal and Founder of the Donor Relations Group, and Amaan Badruddin, Co-Founder and CEO of Awarded Software, for a free discussion about the new features tech can bring to your fund audit.
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  • The 4 Pillars Conference Chicago
    The 4 Pillars Conference Chicago
    Wed, Mar 20
    Illinois Institute of Technology
    Mar 20, 2024, 9:00 AM – Mar 22, 2024, 12:00 PM
    Illinois Institute of Technology, Conviser Law Center, 565 W Adams St, Chicago, IL 60661, USA
    Mar 20, 2024, 9:00 AM – Mar 22, 2024, 12:00 PM
    Illinois Institute of Technology, Conviser Law Center, 565 W Adams St, Chicago, IL 60661, USA
    Get ready for three days of insights, strategies, and best practices that will teach you how to take your donor relations to the next level, retain more donors, and grow revenue! Join us in Chicago on March 20-22 to learn our proven strategies for donor relations and donor retention.
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  • Beyond the Thank You: Infusing Gratitude and Ethical Storytelling in Non-Acknowledgment Communications
    Beyond the Thank You: Infusing Gratitude and Ethical Storytelling in Non-Acknowledgment Communications
    Tue, Mar 26
    Webinar | $60
    Mar 26, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Mar 26, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    To truly engage and inspire your supporters, you must infuse gratitude and impact into every communication. Join us to learn how to elevate your donor relations through meaningful expressions of thanks in nontraditional acknowledgment pieces, such as tax receipts, pledge reminders, and more.
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  • Understanding Fund Compliance Programs: Empowering Donor Relations Staff
    Understanding Fund Compliance Programs: Empowering Donor Relations Staff
    Tue, Apr 09
    Webinar | $60
    Apr 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Apr 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's time to demystify the concept of fund compliance! Join us to learn the key activities donor relations staff should prioritize within fund compliance programs. Using a real-world case study, we'll highlight partnerships, key data outcomes, and sample reports you need to be successful.
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  • The 4 Pillars Conference Atlanta
    The 4 Pillars Conference Atlanta
    Mon, Apr 22
    Emory University
    Apr 22, 2024, 9:00 AM – Apr 24, 2024, 12:00 PM
    Emory University, Miller-Ward Alumni House, 815 Houston Mill Rd NE Atlanta, GA 30329
    Apr 22, 2024, 9:00 AM – Apr 24, 2024, 12:00 PM
    Emory University, Miller-Ward Alumni House, 815 Houston Mill Rd NE Atlanta, GA 30329
    Our team has developed a brand new conference focused on strategies, trends, and best practices in donor communications, behavior-based donor relations, fund management, and donor events. Join us in Atlanta April 22-24 to learn how to revolutionize your approach to donor relations!
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  • Transforming Recognition Societies: Industry Best Practices for Revamping and Maximizing Impact
    Transforming Recognition Societies: Industry Best Practices for Revamping and Maximizing Impact
    Tue, Apr 23
    Webinar | $60
    Apr 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Apr 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Are you ready to breathe new life into your recognition society? Join us to learn how to revamp your recognition society to align with industry best practices. We'll discuss transitioning to an engagement-based model and strategies to measure impact and affinity that drive meaningful engagement.
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  • 8 Key Components of Crafting Powerful Donor Reports: A Comprehensive Guide
    8 Key Components of Crafting Powerful Donor Reports: A Comprehensive Guide
    Tue, May 14
    Webinar | $60
    May 14, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    May 14, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Did you know there are eight key components every impactful donor report should have? In this webinar, we'll share all of them, as well as proven data collection methods, customizable templates, and strategies for tailoring your reports to your audience while ensuring scalability.
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  • Development Officers & Donor Relations: Sustainable Gift Agreement Partnerships
    Development Officers & Donor Relations: Sustainable Gift Agreement Partnerships
    Tue, May 21
    Webinar | $60
    May 21, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    May 21, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Learn how to create consistency in donor gift agreements, implement standardized language, and best practices for stewardship and recognition promises or donor deliverables. Discover sample restriction language, tiering methods, and tips on how to align fundraising goals and donor deliverables.
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  • Mastering Digital Impact Storytelling: Engage, Inspire, and Amplify Your Cause
    Mastering Digital Impact Storytelling: Engage, Inspire, and Amplify Your Cause
    Tue, Jun 11
    Webinar | $60
    Jun 11, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Jun 11, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This webinar will teach you how to create compelling stories that drive meaningful change. You'll learn how to track and evaluate the success of your digital storytelling efforts, use analytics to refine your strategy and maximize your reach, and implement the "CORE" approach when creating content.
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  • Developing Your Strategic Plan: A Complete Guide
    Developing Your Strategic Plan: A Complete Guide
    Tue, Jun 25
    Webinar | $60
    Jun 25, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Jun 25, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    This transformative webinar will take your program to the next level! You'll learn how to create a successful donor relations plan, develop annual and multi-year business strategies, implement evaluation tools to measure ROI for programs and initiatives, and effectively assess your current programs.
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  • Streamline Your Workflows: Top 10 Process and Policy Efficiency Hacks for a More Stress-Free Life
    Streamline Your Workflows: Top 10 Process and Policy Efficiency Hacks for a More Stress-Free Life
    Tue, Jul 09
    Webinar | $60
    Jul 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Jul 09, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's time to reclaim your productivity and make your work life easier. This webinar will transform how you work, making your life more streamlined and stress-free. Join us as we share our curated Top 10 list of the best and most effective policy and process hacks!
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  • Demystifying Corporate and Foundation Donor Relations: Dynamic Engagement for Unique Partners
    Demystifying Corporate and Foundation Donor Relations: Dynamic Engagement for Unique Partners
    Tue, Jul 23
    Webinar | $60
    Jul 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Jul 23, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Ready to enhance your organization's corporate and foundation donor relations practices? Learn the unique deliverables CFR donors want and need, proven techniques for cultivating and maintaining these crucial connections, and hear success stories from those who have excelled in CFR engagement.
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  •  Yay or Nay: The Most Debated Donor Recognition Practices
     Yay or Nay: The Most Debated Donor Recognition Practices
    Tue, Aug 13
    Webinar | $60
    Aug 13, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Aug 13, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    It's the great debate on some of the nonprofit world's most time-honored traditions—honor rolls, giving societies, tchotchkes, gift giving, groundbreakings, and more! Join us for this point-counterpoint conversation and learn how to modernize traditional, outdated donor relations practices.
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  • Nurturing Donor Relationships Amidst Organizational Transitions
    Nurturing Donor Relationships Amidst Organizational Transitions
    Tue, Aug 27
    Webinar | $60
    Aug 27, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Aug 27, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll explore how organizational changes can influence donor perceptions and engagement levels, discuss the challenges and opportunities these changes present, and teach you practical strategies for retaining donor trust and loyalty during times of internal upheaval.
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  • Maximizing Donor Loyalty: Strategies, Models, and Success Stories
    Maximizing Donor Loyalty: Strategies, Models, and Success Stories
    Tue, Sep 10
    Webinar | $60
    Sep 10, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    Sep 10, 2024, 1:00 PM – 2:00 PM EDT
    Webinar | $60
    In this webinar, we'll walk you through building a loyal donor program, including identifying the right model for you, the accompanying data requirements, designing and implementing compelling collateral and visual assets, and project management and timelines to get you from concept to launch!
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Thoughts from
The Group

Here’s what’s swirling around in our heads right now! Explore the DRG blog for fresh ideas on all things donor experience, donor relations, nonprofit leadership, team building, and change management.

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