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Thoughts from the Group
Explore the DRG blog for fresh ideas on all things donor experience, leadership, team building, donor relations, and change management.


Can You Make an Omelet? The Importance of the Basics in Donor Relations
Often times donor relations professionals are tasked with many things under the sun to support our fundraising partners. The next newest...


Don't Stop at the First No
Revamping and retooling any program can be a maddening enterprise full of twists and turns, lost directions and dead ends. But if you...


Find Your Why
I have a crush…his name is Simon Sinek. He is a British-American author, motivational speaker and marketing consultant and the author of...


5 Top Takeaways from the Pulse of Donor Relations Survey
It's been a week or so since the results of the Pulse of Donor Relations survey went public, and I have to say I'm humbled and inspired...


All the Little Things
In the world of events, I often have the opportunity to onboard new talent (sometimes a little too often it seems). Recently, a new hire...


Donor Relations When Disaster Strikes
Hurricane Irma. Hurricane Harvey. Fires in California. Mass shooting in Las Vegas.  Top university officials making headlines – and...


Improving Donor Relations Through Innovation: Think Like an Entrepreneur
There is a time and a place for benchmarking. Times often call for us to CASE our work – copy and steal everything. There’s no need to...


Writing Considerations to Make it Fabulous!
As a follow-up to Lynne’s recent post in support of brevity in your writing, here are some other things to take in to consideration in...


2017 #GivingTuesday Secret Shopper Review
It's giving season again! For the 5th consecutive year, I spent Giving Tuesday in generosity, giving to organizations near and far. I...


6 Ways Donor Relations Can Impact Major Gifts
I hope you enjoy this brilliant guest post by my friend and fellow fundraising professional, Colton Withers. Donor relations...


Acknowledgment Excellence in 5 Easy Steps
Let's face it, we have amazing jobs. We work with some of the most generous people in the world. We get to experience their generosity in...


How to Create Meaningful Donor Experiences vs. Average Donor Events
Golf outings, 5Ks, fancy galas, campaign kickoffs, recognition dinners, open houses, the list of all-too-common donor events goes on. But...


Demonstrating Donor Impact
Throw out those boring annual reports, get rid of your lists of donors and invite your donors further into their giving experience by...


Greetings and Salutations
In a continuing effort to stretch our consciousness about what matters to our donors, greetings and salutations remains a hot button...


Connecting with Donors Differently
The DRG Group talks a lot about ways to surprise and delight donors. It’s easy to get caught up in daily tasks, but it’s important for us...


Upgrading a One Time Donor Into a Monthly Sustainer in 5 Simple Steps- Using Donor Relations!
This blog comes in the middle of a few natural disasters those of us in the states have been facing and dealing with. For those of you...


10 Tips for Handling Complicated Work Relationships
We’ve all been there - an upcoming project requires you to collaborate with a person, team, or department that is consistently difficult...


Building Morale in Times of Change
You've gotten a new leader at your organization, your daily processes have changed, something dynamic happens that changes everything. An...


Metrics 101: Where to Start
Thank you to DRG Group member Sarah Sims for this insightful guest post! Metrics, metrics, metrics. It’s all we hear about these days in...


Welcome Emails and Thank Yous that Work
Recently, the discussion of email thank yous has been a hot topic. When are they appropriate, who gets them, why email and not just a...
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