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Thoughts from the Group
Explore the DRG blog for fresh ideas on all things donor experience, leadership, team building, donor relations, and change management.


Finding Gratitude in 2020
I don't know about you, but in the midst of one of the most challenging years of our lives, I'm leaning in to the thankful season! Now...


Who Moved My Mojo?
By Lynne Wester If you’re like me, at times you wander through this pandemic, 8 months long at the time of this blog wondering how to...


A Conversation About Campaigns During A Pandemic - Part 2
Here is Part 2 of the conversation Angie Joens and Matthew Helmer began last week about campaigns during a pandemic. This week, they're...


A Conversation About Campaigns During A Pandemic - Part 1
It's 2020, and like all of you, we're experimenting with new and exciting ways to engage with our audience. That's why this week we bring...


Must-Have Metrics By Pillar
By the DRG Group Ahh...metrics. You either love them or hate them, but guess what? They are crucial to your fundraising success. The...


Bloodcurdling Donor Relations 2.0
By Sarah Sims Last year around this time, we talked about scary things we do to our donors – everything from inaccurate data and...


Why You Should Shut Your Mouth Right Now
Guest Post by Keturi DeLong I can’t begin to describe what’s happening in the world right now, but I do know this: Everyone is on edge....


Change in Action: DEI Initiatives At DRG and Beyond
By now you know that the DRG Group is deeply committed to serving as change-agents in our industry. And right now, fighting for change at...


Early Lessons Learned from ODDER
By Jan McGuire I’ve spent the past four months talking about On Demand Digital Endowment Reports (ODDER) – demo calls, implementation...


Unmute the Laughter: There is still joy in generosity
By Matthew S. Helmer I’m exhausted. And frustrated. And sad. Concerned. Bewildered. And bothered. I don’t like feeling this way. It has...


Perfection: The Enemy of Good
By Sarah Sims I’m guilty. You’re guilty. We’re all guilty of letting perfection become the enemy of good. We let high expectations and...


What to Do When Donors Go Dark
It's a question our team is asked all the time—what do you do when a loyal donor suddenly stops giving? After all, it's up to us as donor...


“Justice will not be served until those who are unaffected are as outraged as those who are.”
- Benjamin Franklin Written by Lynne Wester I’m disappointed in you. Remember those words that when your parent said them struck at your...


How To Virtually Onboard New Talent Like a Boss
By Jan McGuire Providing a thorough onboarding experience for a new team member is critically important to any organization's success....


Which is more important- Recognition or Impact?
By Lynne Wester Let’s face it, as this pandemic goes on, time seems endless and it's groundhog day for many of us. But in reality it is...


Reflections on The Rooted Retreat: UPRooted
When I heard about the Rooted Retreat, I thought, what a brilliant idea, how can I support this amazing gathering. It was an entire...


When Is Life Going to Return to Normal?
By Angela Joens How many times have you been asked this question in the past months, weeks, days, minutes? For me – I can say I am asked...


10 Tips for Having Difficult Conversations
Difficult conversations are also essential conversations. This year, more than ever, many of you are having difficult conversations with...


Anticipating Feedback in Response to Your Org’s Position on DE&I
By Madelyn C. Jones Let’s talk about that statement Pop Quiz: What is your organization’s Diversity Equity and Inclusion statement? Can...


Slow to Speak and Quick to Listen
By Jan McGuire As a manager, an employee, or even just as an adult, when is the last time you were slow to speak and quick to listen? And...
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