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Thoughts from the Group
Explore the DRG blog for fresh ideas on all things donor experience, leadership, team building, donor relations, and change management.
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How to Craft Powerful Donor Communications
By the DRG Group You know that feeling when an email lands in your inbox or you open a piece of mail that leaves you speechless and maybe...


Turn Your Camera On: The Future Starts Now
Among the silver linings of the ongoing disruption to our work lives these past two years (think: flexible work options and yoga pants as...


9 Brilliant Ways to Show Donor Love this Valentine’s Day
How do I love thee? Let me count the ways. - Elizabeth Barrett Browning There are so many ways our donors provide our organizations...


How to Create a Digital Impact Report (with samples)
Special thanks to Gina Parente and Brandeis International Business School for sharing their team's brilliant work and the process behind...


6 Steps to Start Your Year-End Content Strategy Now (Yes, NOW!)
Guest post by Kristin Hanson You just closed calendar year 2021 – congratulations! After a well-deserved pat on the back, think back to...


Digital Communications That Stand Out
By Lynne Wester Lately, I’ve been making some gifts to different organizations. And I’ve been noticing that many of them are really...


The 7 Emails You Should Be Sending After a 1st Time Gift
Guest post by Jess Campbell Us nonprofits? We’ve got a major problem. I’m talking HUGE. Want to know what it is? While we are coming off...


8 Steps to Improving Your Development Storytelling
Guest post by Kristin Hanson Stories are a foundational building block of development communications. We can’t create effective...


13 Tips for Writing for Donor Relations
The power of a well-written appeal, acknowledgment, or impact report, can not be underestimated. Connecting to your donors through...


Feeling Lucky: Tips to Finally Getting Those Narrative Reports
By Sarah Sims When it comes to endowment reporting, impact reporting, or general impact storytelling, we can often feel very “unlucky”...


5 Tips for Crafting Your Next Interviewee Video
By Tyler Wessel The majority of our entertainment is now some form of video. Just think about the rise of Netflix, Hulu, YouTube TV,...


Marie Kondo Your Donor Communications
By Lynne Wester Well, we’ve all been seduced by another trend from another thought leader asking us to tidy up our lives. I was all in...


Are Your Communications Truly Inclusive?
Let’s talk about something that’s going to make some of you really uncomfortable: diversity and inclusion. In the nonprofit world, we all...


The Power of Thank You
There are so many ways to say thank you, but sometimes it seems like the most difficult task. Why is that? We know it's important – many...


The First Step in Improving Your Acknowledgement Letters
Thoughtful, personal, and timely gift acknowledgement letters are the very core of donor relations and stewardship. They are a mandatory...


Why Every Nonprofit Needs to Create Video Content Right Now
When’s the last time you took a break from your work, grabbed your phone and scrolled through social media, stopping on the latest video...


Writing Considerations to Make it Fabulous!
As a follow-up to Lynne’s recent post in support of brevity in your writing, here are some other things to take in to consideration in...


Welcome Emails and Thank Yous that Work
Recently, the discussion of email thank yous has been a hot topic. When are they appropriate, who gets them, why email and not just a...
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