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Change Management & Process Improvement

Change is hard – we understand because we’ve been there. Our team of experienced change agents is here to guide you every step of the way.


As change agents in our own organizations, we combine decades of experience with research-informed best practice to support our clients in planning for, introducing and managing the lasting impact of organizational change and process improvement.

What to Expect from Working with DRG

Our inclusive approach to change management starts with purpose – understanding not only the what, but also the why behind the change, who it impacts and how. Together, we partner with nonprofits to:

  • Create a strategy for managing change and mitigating potential risks

  • Analyze the impact of the change on the organization, including team members, key partners, donors and other stakeholders

  • Engage with key stakeholders to ensure buy-in and support for the change

  • Develop a communication plan to ensure that all stakeholders are informed about the change and its impact

  • Deliver training programs to equip team members with the skills and knowledge necessary to adapt to the change

  • Coach managers and leaders to help them navigate the change process effectively

  • Identify potential sources of resistance to the change and develop strategies to manage and mitigate them

  • Design metrics to measure the success of the change and provide recommendations for further improvements

Ultimately, success is measured not by whether the organization changes, but if the people do. By partnering with DRG, you can introduce transformative and sustainable change by optimizing what already works, overcoming potential barriers, and illuminating a future state that empowers others to own it, adapt and thrive. And we’ll be with you every step of the way.


If you’re ready to take the next step, we can help

Work With Us

Does your organization need to bring in the experts? Our experience is deep, our team is talented, and our client services are completely customizable to meet your needs.

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