Recognition and EngagementRecognition Societies : Build, Revamp, or Retire?Have formal donor recognition societies already had their day in the sun? Should we be eliminating or investing in them? That is the big...
Donor RetentionBehavior-Based Donor Relations: Fad or Phenomenon?Have you ever gotten so deep into a subject that you can’t recall what brought you there in the first place? The concept of...
Donor RetentionThe Four Pillars of Donor RetentionI often say that the most important measure of any fundraising shop isn’t how much money you raise at your nonprofit, but rather how many...
Stewardship and Reporting3 Keys to Improving Your Impact Reports AND Donor RetentionAccording to Penelope Burk’s Donor Centered Fundraising, 93% of individual donors would definitely or probably give again the next time...