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Thoughts from the Group
Explore the DRG blog for fresh ideas on all things donor experience, leadership, team building, donor relations, and change management.


Unlock the Ultimate Donor Matrix: A Step-By-Step Guide
Do you have a steady stream of new donors annually, but find yourself having a hard time retaining those donors year after year? You are...


The Four Pillars of Donor Communications
I think by now y’all know I love a good four pillars—I've got the Four Pillars of Donor Relations, The Four Pillars of the Donor...


Dear Status Quo, It's Not You, It's Us: Embracing the "Boring" in Fundraising
To our dear old friend Status Quo, You’ve been hanging around for quite some time now. With fundraising and donor relations, you’ve had...


The Four Pillars of Donor Retention
I often say that the most important measure of any fundraising shop isn’t how much money you raise at your nonprofit, but rather how many...


How to Craft the Ultimate Donor Thank You Email
Do you ever sit down to write a donor thank you message and poof—all the good ideas you had are gone and you're left frozen, staring at a...


8 Essential Best Practices for Donor Acknowledgments
Our Donor Relations Group (DRG) team regularly speaks and writes about the importance of acknowledgments and the importance of an...


3 Keys to Improving Your Impact Reports AND Donor Retention
According to Penelope Burk’s Donor Centered Fundraising, 93% of individual donors would definitely or probably give again the next time...


How to Create a Giving Day Stewardship Plan That Will Make Donors Excited to Give Again
So much goes into your organization's Giving Day, but what’s the point of obtaining hundreds or even thousands of new donors if you can’t...


Tax Receipts vs. Acknowledgments and Why They Are NOT One and the Same
Tax receipts and acknowledgments are two of the most fundamental and crucial components of your donor relations efforts, and it’s...


3 Expert Tips for Writing Winning Donor Communications in 2024
Continuing with the theme of the 2020’s, I think we can all look back at 2023 and collectively say, “I did not see that coming.” ChatGPT...


Stewardship is All Around Us: Why You Need a Seat at the Table
When you think about donor relations and stewardship, what comes to mind? Thank you notes? Donor reports? Names on buildings or programs?...


6 Tips for Having Difficult Conversations
Do you love to have tough but necessary conversations? Let me ask you this—have you avoided having a tough but necessary conversation...


Two Data-Driven Decisions to Improve Your Year-End Solicitations
‘Tis the season for year-end appeals…and year end fa-la-la-la-cknowledgments! As we gear up for these incredibly important giving...


Donor Relations and the Curse of Competence
Hey there team DRG—on a personal note, I’m back in the saddle and grateful to everyone that has supported me and my family these past...


How to Gain Experience You Don’t Have
The dilemma of not having enough experience is an age-old problem. Maybe you went to college and studied in the field for your job of...


A Checklist for Ethical Storytelling: Stirring Hearts, Not Manipulating Minds
Storytelling is a powerful tool for nonprofits. Our stories can evoke laughter, tears, and deep thought. When told well, stories inspire...


A Moment in the Mirror: Meaningful DEIB Change Begins with Us
At DRG, we’re vocal about our commitment to fostering diverse environments, promoting equitable and inclusive practices, and creating a...


The Season of Giving: Unique Thoughtful Gifts for Donors
The season of giving is upon us! And as our organizations are frantically focused on inspiring our donors to make those calendar year end...


The Power of Planning A Year's Work and the Freedom it Unlocks
In today's fast-paced world, it's easy to get caught up in the day-to-day grind, leaving little room for strategic thinking and long-term...


7 Communications to Send Your Donor After They Make a Gift
A donor just made a gift to support your organization, so what comes next? You may be asking yourself, “Now what happens? Should I ask...
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